Caledonia Consultancy is an independent Financial Services Compliance and Training Consultancy firm based in the outskirts of Glasgow.
Caledonia Consultancy commenced its operation in February 2004 after the principal had built a similar successful operation for an English firm over the preceding five years.
Caledonia Consultancy's principal is a founder member of the Association of Professional Compliance Consultants (APCC) and subscribes to its Code of Ethics. Membership is also held with the Chartered Insurance Institute (CII) and the Chartered Institute of Personnel Development (CIPD).
Caledonia Consultancy holds professional qualifications in the financial services industry as well as in Personnel Management and Training & Development, and has been practising in the industry for more than quarter of a century.
Caledonia Consultancy's clients are usually small to medium size IFA firms and professional firms with a dedicated IFA arm operating in the UK who appreciate an efficient and dedicated hands-on support service.
Caledonia Consultancy supports the IFA Defence Union and their legal representatives on technical matters, as well as individual solicitors acting for IFA firms on complaints matters.
Each client firm and their staff members are treated as important individuals rather than just a number making up the overall annual turnover. Just as important for any good relationship we will be a welcome service you can put a face to and not just a phone number.
Testimonials
We have utilised the services of “Caledonia Consultancy” for a number of years, and have found this link to be extremely valuable. In addition to providing an ongoing service, we have been impressed with the assistance we have received in helping us to adapt to the changes brought about by both the “Treating Customers Fairly” initiative, and the “RDR” report.
The support we receive allows us to address compliance issues effectively, leaving us more time to focus on our business.
Peter Haveron, French Duncan (Financial Services) Ltd, Glasgow
“We have been associated with Caledonia Consultancy since we started in business back in 2003. The advice and guidance we received as part of the authorisation process, and the service we have received since then has been of the highest standard, and we would have no hesitation in recommending them to others”.
“I would like to thank you for your invaluable help and assistance in dealing with my compliance for the last 9 years. You have been particularly helpful in dealing with a complicated complaint, drafting letters to the complainant’s solicitors and generally providing support during a difficult period. I would have no hesitation in recommending your services and would be very happy to provide a reference for any prospective clients”. Mark Wayman (CertPFS), Endowment Surrender Plus, Macclesfield, Cheshire
“We have found the Caledonia Consulting approach to compliance ideally suited to our rapidly growing business. They have not pushed unnecessary procedures on us or try to increase our costs, they simply wanted to understand how our business worked to enable them to tailor and integrate compliance into our day to day working methods. Having the right approach to compliance, with a company at hand who can provide expert advice (without breaking the bank), can only enhance your business.”
“I have used Caledonia Consultancy as a point of contact for a range of compliance matters. Primarily Caledonia Consultancy has assisted my firm in dealing with a number of complaints. They helped us provide detailed replies to the complaints in a prompt and efficient timescale. Based on the guidance and recommendations received our responses in dealing with these complaints have been extremely successful. I would happily recommend the services of Caledonia Consultancy to fellow professionals.”
B J Greening, Director, Clear Financial Advice Ltd. Wallington, Surrey
Five or six years before my retirement I was lucky enough to have had Caledonia Consultancy recommended to me by a business associate. This was at a time when the FSA was introducing ever more rules and regulations and "compliance" became the buzzword. Too much for a sole trader, busy selling, but coping nicely - I thought - with minimal (although accurate) record-keeping etc. In walked the principal of Caledonia Consultancy, who would soon be dubbed The Walking Rule-Book, and changed my systems, not to mention my life, with his meticulous handling of all aspects of compliance and much more. An astute and smart thinker who never loses his cool, he saw me through the difficult complaints-handling process with tremendous level-headedness and knowledge. I will be forever grateful to him for it. I thoroughly recommend Caledonia Consultancy's professionalism. T M Jess; Retired IFA of T. M. Jess Financial Services, Glasgow